Privacy Policy

Introduction

This website is operated by: ASK Keller GmbH.
It is very important to us to handle the data of our website visitors with confidence and to protect them in the best possible way. For this reason, we make every effort to comply with the requirements of the GDPR.

Below we explain how we process your data on our website. To do this, we use language that is as clear and transparent as possible so that you really understand what happens to your data.

General information

Processing of personal data and other terms

Data protection applies to the processing of personal data. Personal means all data with which you can be personally identified. This is, for example, the IP address of the device (PC, laptop, smartphone, etc.) in front of which you are currently sitting. Such data is processed when 'something happens to it'. Here, for example, the IP is transmitted from the browser to our provider and stored there automatically. This is then a processing (according to Art. 4 No. 2 GDPR) of personal data (according to Art. 4 No. 1 GDPR).
These and other legal definitions can be found in Art. 4 GDPR.

Applicable regulations/laws - GDPR, BDSG and TDDDG

The scope of data protection is regulated by laws. In this case, these are the GDPR (General Data Protection Regulation) as a European regulation and the BDSG (Federal Data Protection Act) as a national law. In addition, the TDDDG supplements the provisions of the GDPR as far as the use of cookies is concerned.

The responsible

The controller within the meaning of the GDPR is responsible for data processing on this website. This is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.

You can reach the person in charge at:
ASK Keller GmbH
Mainstrasse 12
71083 Herrenberg
info@ctkc.eu

This is how data is basically processed on this website

As we have already established, there is data (e.g. IP address) that is collected automatically. This data is mainly required for the technical provision of the website. If we also use personal data or collect other data, we will inform you of this or ask for your consent.
Other personal data you share with us knowingly.
Detailed information on this can be found below.

Your Right

The GDPR provides you with comprehensive rights. These are, for example, the free information about the origin, recipient and purpose of your stored personal data. In addition, you can request the correction, blocking or deletion of this data or complain to the competent data protection supervisory authority. You can revoke any consent you have given at any time.
You can find out in detail what these rights are and how to exercise them in the last section of this Privacy Policy.

Data protection - Our view

Data protection is more than just a chore for us! Personal data has a great value and mindful handling of this data should be a matter of course in our digitalized world. In addition, you as a website visitor should be able to decide for yourself what "happens" to your data, when and by whom. Therefore, we undertake to comply with all legal provisions, collect only the data necessary for us and, of course, treat them confidentially.

Disclosure and deletion

The transfer and deletion of data are also important and sensitive topics. Therefore, we would like to briefly inform you in advance about our general approach to this.
A transfer of data only takes place on the basis of a legal basis and only if this is unavoidable. This may be the case in particular if it is a so-called Data Processor and a Data Processing Agreement has been concluded in accordance with Art. 28 GDPR.
We delete your data when the purpose and the legal basis for processing cease to apply and the deletion does not conflict with any other legal obligations. A 'good' overview of this is also provided by Art. 17 GDPR.
For all further information, please refer to this Privacy Policy and contact the responsible person if you have any specific questions.

Hosting

This website is hosted externally. The personal data collected on this website is stored on the host's servers. This includes the automatically collected and stored log files (see below for more details), as well as all other data provided by website visitors.

External hosting is used for the purpose of secure, fast and reliable provision of our website and in this context serves to fulfill the contract with our potential and existing customers. The legal basis for the processing is Art. 6 para. 1 lit. a, b and f GDPR, as well as § 25 para. 1 TDDDG, insofar as consent includes the storage of cookies or access to information in the terminal device of the website visitor or user within the meaning of the TDDDG.

Our hoster only processes data that is necessary for the fulfillment of its service obligation and acts as our Data Processor, which means that it is subject to our instructions. We have concluded a corresponding Data Processing Agreement with our hoster.

We use the following hoster:
Squarespace
Squarespace Ireland Ltd, Le Pole House, Ship Street Great, Dublin 8, Ireland.
https://de.squarespace.com/kontakt
https://de.squarespace.com/data-privacy.

Legal basis

The processing of personal data always requires a legal basis. The GDPR provides for the following possibilities in Art. 6 (1) Sentence 1:

  • The data subject has given his/her consent to the processing of personal data concerning him/her for one or more specific purposes;

  • the processing is necessary for the performance of a contract to which the data subject is party or for the implementation of pre-contractual measures taken at the data subject's request;

  • processing is necessary for compliance with a legal obligation to which the responsible person is subject to;

  • the processing is necessary in order to protect the vital interests of the data subject or another natural person;

  • processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the responsible was transferred;

  • processing is necessary for the purposes of safeguarding the legitimate interests of the responsible or of a third party necessary, unless the interests or fundamental rights and freedoms of the data subject which require the protection of personal data override this, in particular where the data subject is a child.

In the following sections, we will provide you with the specific legal basis for the respective processing.

What happens on our website

By visiting our website, we process personal data from you.
To protect this data as best as possible against unauthorized access by third parties, we use SSL or TLS encryption. You can recognize this encrypted connection by the fact that a https:// or a lock symbol is displayed in the address bar of your browser.

In the following, you will learn what data is collected when you visit our website, for what purpose this is done and on what legal basis.

Data collection when calling up the website

By calling up the website, information is automatically stored in so-called server log files. This is the following information:

  • Browser type and version

  • Operating system used

  • Referrer URL

  • Host name of the accessing computer

  • Time of the server request

  • IP address

This data is temporarily required in order to be able to display our website to you permanently and without problems. In particular, this data thus serves the following purposes:

  • System security of the website

  • System stability of the website

  • Website troubleshooting

  • Connecting to the website

  • Website presentation

The data processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR and is based on our legitimate interest in the processing of this data, in particular the interest in the functionality of the website as well as its security. If possible, this data is stored pseudonymously and deleted after the respective purpose has been achieved.
Insofar as the server log files allow the identification of the person concerned, the data is stored for a maximum period of 14 days. An exception exists if a security- relevant event occurs. In this case, the server log files are stored until the elimination and final clarification of the security-relevant event. For the rest, a consolidation with other data does not take place.

Cookies

General

This website uses so-called cookies. This is a data record, information that is stored in the browser of your terminal device and is related to our website. By setting cookies, the navigation of the website in particular can be made easier for the visitor.

Reject cookies

The setting of cookies can be prevented by adjusting the settings of your browser. Here you can find the corresponding links to frequently used browsers:
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-und-website-daten-in-firefox-loschen?redirectslug=Cookies+l%C3%B6schen&redirectlocale=en
Google Chrome: https://support.google.com/chrome/answers/95647?co=GENIE.Platform%3DDesktop&hl=de
Microsoft Edge: https://support.microsoft.com/de-de/windows/l%C3B6schen-und-verwalten-von-cookies-168dab11-0753-043d-7c16-ede5947fc64d
Safari: https://support.apple.com/de-de/guide/mdm/mdmf7d5714d4/web and https://support.apple.com/de-de/guide/safari/sfri11471/mac.

However, we must inform you that comprehensive blocking/deletion of cookies may lead to impairments in the use of the website.

Technically necessary cookies

We use technically necessary cookies on this website to ensure that our website functions without errors and in accordance with applicable laws. They help to make the website user-friendly. Some functions of our website cannot be displayed without the use of cookies.
The legal basis for this is, depending on the individual case, Art. 6 para. 1 lit. b, ¢ and/or f GDPR.

Technically unnecessary cookies

We also use cookies on our website that are not technically necessary. These cookies are used, among other things, to analyze the surfing behavior of the website visitor or to offer functions of the website that are not technically necessary.
The legal basis for this is your consent pursuant to Art. 6 para. 1 lit. a GDPR.
Technically unnecessary cookies are only set with your consent, which you can revoke at any time in the cookie consent tool.

Data processing through user input

Own data collection

We offer the following (service) on our website: Booking Introduction Calls.
For this purpose, we collect the following data:
Name
E-mail address
The legal basis for this data processing is Art. 6 para. 1 lit. b GDPR.
The data will be deleted as soon as the respective purpose ceases to apply and it is possible in accordance with the legal requirements.

Contact

a) E-mail

When you contact us by email, we process your email address and any other data contained in the email. This data is stored on the mail server and in some cases on the respective end devices. Depending on the request, the legal basis for this is regularly Art. 6 para. 1 lit. f GDPR or Art. 6 para. 1 lit. b GDPR. The data will be deleted as soon as the respective purpose no longer applies and it is possible in accordance with the legal requirements.

b) Phone

If you contact us by telephone, the call data may be stored pseudonymously on the respective terminal device and with the telecommunications provider used. Personal data collected during the telephone call will only be processed in order to handle your request. Depending on the request, the legal basis for this is regularly Art. 6 para. 1 lit. f GDPR or Art. 6 para. 1 lit. b GDPR.
The data will be deleted as soon as the respective purpose ceases to apply and it is possible according to the legal requirements.

c) Contact form

We offer a contact form. This is used to contact our company. In this form we usually process your first and last name, your telephone number, your e-mail address, a postal address and the content of the message. The data is stored on our web server and forwarded internally to the respective responsible e- mail addresses. The legal basis for data processing is Art. 6 para. 1 lit. f GDPR, as we have a legitimate interest in responding to your request and in an uncomplicated way of contacting you. If the contact is aimed at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR.
We delete this data no later than 3 months after receipt, unless it is required for a contractual relationship that has arisen.
We bind the contact form of
Squarespace
Squarespace Ireland Limited, Squarespace House, Ship Street Great, Dublin 8, Ireland
https://www.squarespace.com/privacy.
on our website.

d) Appointment tool

Calendly
In order to be able to make an appointment with us, we integrate the functions of Calendly on our website. This service is offered by Calendly LLC, 271 17th St NW, 10th Floor, Atlanta, georgia 30363, USA.
The data requested for this purpose will be used for the planning, execution and follow-up of the appointment and stored on Calendly servers.
Calendly uses cookies to collect and store data on our website. These cookies are only set with your consent. You can revoke and manage your consent at any time in our cookie consent tool. The legal basis for this is Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as this consent includes access to information in the user's terminal device or the storage of cookies within the meaning of the TDDDG. In addition, the legal basis for the use of Calendly is Art. 6 para. 1 lit. f GDPR, as we have a legitimate interest in entering into direct exchange with customers, potential customers and other interested parties and to process inquiries directly and as quickly as possible.
The data is stored until the data subject requests deletion, revokes consent to storage or the purpose for storage no longer applies. Mandatory legal provisions regarding retention periods remain unaffected.
In the case of data transfer to the USA, the standard contractual clauses (SCC) of the EU Commission apply.
You can find more information here:
https://calendly.com/de/pages/privacy
https://calendly.com/pages/pga.

Questionnaires/forms

a) Google Forms

This website uses Google Forms. Google Forms is a service for designing and evaluating surveys and online forms. This service is offered by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
We use Google Forms to create and integrate online forms that are used to collect messages, requests or other input on our website.
Google Forms uses cookies to collect and store data on our website. These cookies are only set with consent. This consent can be revoked and managed at any time in our cookie consent tool. The legal basis for this is Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as this consent includes access to information in the user's terminal device or the storage of cookies within the meaning of the TDDDG.
In addition, the legal basis for the use of Google Forms is Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in creating online forms and integrating them into our website in a functioning manner. Insofar as the data processing via the form serves the provision of our contractual services, the legal basis is Art. 6 para. 1 lit. b GDPR. The data entered by the website visitor in the form will be stored on the servers of Google Forms until the website visitor requests deletion, consent to storage is revoked or the purpose for storing the data no longer applies. Mandatory legal provisions regarding retention periods remain unaffected. You can find more information here:
https://policies.google.com/privacy?hl=de.

b) MS Forms

On our website we use Microsoft Forms (MS Forms). This is a service provided by Microsoft Operations Ltd, South County Business Park, One Microsoft Place, Carmanhall and Leopardstown, Dublin, D18 P521, Ireland.
This service allows us to create online forms to collect messages, requests or other input for our website and embed them there. MS Forms uses cookies to collect and store data on our website. These cookies are only set with consent. This consent can be revoked and managed at any time in our cookie consent tool. The legal basis for this is Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, insofar as this consent includes access to information in the user's terminal device or the storage of cookies within the meaning of the TDDDG. In addition, the legal basis for the use of MS Forms is Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in creating online forms and integrating them into our website in a functioning manner. Insofar as the data processing via the form serves our contractual services, the legal basis is Art. 6 para. 1 lit. b GDPR.
The data entered into the form by the website visitor will be stored on Microsoft's servers until the website visitor requests deletion, revokes consent to storage or the purpose for storing the data no longer applies. Mandatory statutory provisions on retention periods remain unaffected. In the case of data transfer to the USA, the standard contractual clauses (SCC) of the EU Commission apply. You can find more information here:
https://www.microsoft.com/de-de/privacy/privacystatement.

Website Builder System

Squarespace

We use Squartespace to create our website. This is a service of Squarespace Ireland Limited, Le Pole House, Ship Street Great, Dublin 8, DO8N12C, Ireland. This service allows us to design our website according to our wishes and meet our goal of user-friendliness.
Squarespace uses cookies for, among other things, browsing security and to prevent cross-site request forgery (session cookies), as well as for secure transactions.
The service is technically necessary to display our website. The legal basis for the processing is Art. 6 para. 1 lit. f GDPR.
Squarespace also processes data in the USA. In case of data transfer to the USA, the standard contractual clauses (SCCs) apply.
More information:
https://www.squarespace.com/privacy.

Social media profiles

In addition to our website, our company is also present on social networks. Here we want to present our company and create the opportunity to get in touch with us. We also use the opportunity to place advertisements and job advertisements on social media. In the following, we provide information about what data we and the respective social network process when you visit and interaction with our profile.

LinkedIn

We operate a LinkedIn profile on https://www.linkedin.com/. This social network is operated by LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA.

a) Interaction with our company profile

When you visit our LinkedIn profile and interact with us via it, we process personal data. personal data. On the one hand, the data made publicly available on the profile. On the other hand, we also process the personal data contained in posts, comments or direct messages to us. Through interactions such as liking or sharing, we can see the user profile with the public information. The legal basis for this processing is Art. 6 para. 1 lit. f GDPR. It is in our legitimate interest interest to provide relevant and interesting content and to enable the use and functionality of our LinkedIn profile Insofar as an inquiry is related to the fulfillment of a contract or is necessary to carry out pre-contractual measures, our processing is based on Art. 6 para. 1 lit. b GDPR.

b) Page Insights

LinkedIn provides us with aggregated statistics and insights (called Page Insights) that tell us how people interact with our Company Page. Among other things, we receive information about the number of profiles that view, comment on or otherwise interact with our posts, as well as aggregated demographic and other information that helps us learn about the interaction with our page or LinkedIn profile. Pages Insights provided to us by LinkedIn consist of aggregated data, and LinkedIn does not provide us with any personally identifiable information about members in relation to Page Insights. We also have no way of linking Page Insights to individual members.
When placing ads, LinkedIn provides us with information about the types of people who see our ads and about the success of our ads. Personal data is only passed on to us if this person has consented to such processing. We also receive information from LinkedIn that allows us to understand which of our ads led to a purchase being made or an action being taken.
The purpose of processing this data is to analyze our reach and to adapt our content and advertisements to user interests. By evaluating this data, we can recognize how our content, our profile and our advertising are consumed. This enables us to create target group-specific content and place advertisements in order to better market our company and our services. The processing is based on our legitimate interest in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR. When processing personal data in the course of the so-called Page Insights, the processing is carried out in joint responsibility with LinkedIn in accordance with Art. 26 para. 1 GDPR. To this end, we have entered into a corresponding agreement with LinkedIn, which is available here (https://legal.linkedin.com/pages-joint-controller-addendum) can be viewed.
The contact details of LinkedIn are:
LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland.
For LinkedIn, you can contact the data protection officer at the following link:
https://www.linkedin.com/help/linkedin/ask/TSO-DPO.

Processing by LinkedIn

In connection with your visit to our company profile, LinkedIn may also process additional personal data. In this case, the processing is carried out under the sole responsibility of LinkedIn and without our knowledge. You can find more information from LinkedIn on this at:
https://de.linkedin.com/legal/privacy-policy

Audio and video conferencing

Google Hangouts

For communication with customers we use Google Hangouts. Google Hangouts is an online conferencing tool. This service is offered by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
When communicating with this tool via video or audio conferencing, personal data is processed by us and the tool provider. The data collected in this process includes all information you provide when using the tool. In addition, metadata regarding the conference is processed. Furthermore, technical information is processed, which is required for the function of the online communication. Furthermore, all files that are shared within the tool are stored on the servers of the tool provider.
Google Hangouts may also set cookies. These cookies are only set with consent. This consent can be revoked at any time. The legal basis for this is Art 6 (1) lit. a GDPR. 3.6.2 Otherwise, the legal basis for the processing of data by Google Hangouts is Art. 6 (1) lit. b GDPR. The communication is related to the fulfillment of a contract or is necessary for the fulfillment of pre-contractual obligations. Furthermore, this tool is used to facilitate communication with our company. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. This data is stored until the data subject requests deletion, consent to storage is revoked, or the purpose for storage no longer applies. Cookies remain on the end device until the user deletes them. Mandatory legal provisions regarding retention periods remain unaffected.
More details:
https://policies.google.com/privacy?hl=de.

Google Meet

For communication with customers we use Google Meet. Google Meet is an online conferencing tool. This service is offered by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
When communicating with this tool via video or audio conferencing, personal data is processed by us and the tool provider. The data collected in this process includes all information you provide when using the tool. In addition, metadata regarding the conference is processed. Furthermore, technical information is processed, which is required for the function of the online communication. Furthermore, all files that are shared within the tool are stored on the servers of the tool provider.
Google Meet may also set cookies. These cookies are only set with consent. This consent can be revoked at any time. The legal basis for this is Art 6 para. 1 lit. a GDPR. For the rest, the legal basis for the processing of the data by Google Meet is Art. 6 (1) lit. b GDPR. The communication is related to the fulfillment of a contract or is necessary for the fulfillment of pre-contractual obligations. Furthermore, this tool is used to facilitate communication with our company. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.
This data is stored until the data subject requests deletion, consent to storage is revoked, or the purpose for storage no longer applies. Cookies remain on the end device until the user deletes them. Mandatory legal provisions regarding retention periods remain unaffected.
More details:
https://policies.google.com/privacy?hl=de.

Cloud backups

We use cloud backup functions on our website to protect the data and content of the website from data loss, corruption or security incidents. This ensures that the website can be restored quickly and completely in the event of a server failure, a hacker attack or other unforeseen events.
If personal data is stored on our website, it is transferred to the servers of the respective provider during backups. The legal basis for data processing is Art. 6 para. 1 lit. f GDPR, as we have a legitimate interest in backing up our data.
We use the following cloud backup service:
Google Drive
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
https://policies.google.com/privacy?hl=de
One Drive
Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA.
https://privacy.microsoft.com/de-de/privacystatement.

This is also important

Finally, we would like to inform you in detail about your rights and how you will be informed about changes in data protection requirements.

Your Rights in detail

Right to information according to Art. 15 GDPR

You can request information about whether personal data about you is being processed. If this is the case, you can request further information on the type and manner of processing. A detailed list can be found in Art. 15 (1) lit. a to h GDPR.

Right to rectification according to Art. 16 GDPR

This right includes the correction of inaccurate data and the completion of incomplete personal data.

Right to deletion according to Art. 17 GDPR

This so-called right to be forgotten’ gives you the right, under certain conditions, to request the deletion of personal data by the controller. This is generally the case if the purpose of the data processing has ceased to exist, if consent has been revoked or if the initial processing took place without a legal basis. A detailed list of reasons can be found in Art. 17 (1) a to f GDPR. Furthermore, this "right to be forgotten” corresponds with the obligation of the controller under Art. 17 (2) GDPR to take appropriate measures to bring about a general erasure of the data.

Right to restriction of processing according to Art. 18 GDPR

This right is subject to the conditions set out in Art. 18(1)(a) to (d). 4.1.5 Right to data portability according to Art. 20 GDPR Here, the basic right to receive one's own data in a common form and to transfer it to another data controller is regulated. However, this only applies to data processed on the basis of consent or a contract pursuant to Art. 20 (1)(a)and (b) and to the extent that this is technically feasible.

Right of objection according to Art. 21 GDPR

In principle, you can object to the processing of your personal data. This applies in particular if your interest in objecting outweighs the legitimate interest of the controller in the processing and if the processing relates to direct marketing and or profiling.

Right to "decision in individual cases" according to Art. 22 GDPR

In principle, you have the right not to be subject to a decision based solely on automated processing (including profiling) which produces legal effects concerning you or similarly significantly affects you. However, this right is also subject to limitations and supplements in Art. 22 (2) and (4) GDPR.

Other rights

The GDPR contains comprehensive rights to inform third parties about whether or how you have asserted rights under Art. 16, 17, 18 GDPR. However, this only applies insofar as this is possible or feasible with reasonable effort. We would like to take this opportunity to once again inform you of your right to withdraw your consent in accordance with Article 7(3) of the GDPR. However, this does not affect the lawfulness of the processing carried out up to that point. In addition, we would also like to inform you about your rights according to Ss 32 ff. BDSG, which, however, are largely congruent with the rights just described.

Right of appeal according to Art. 77 GDPR

You also have the right to lodge a complaint with a data protection supervisory authority if you consider that the processing of personal data relating to you infringes this Regulation.

What if tomorrow the GDPR is abolished or other changes take place?

The current status of this Privacy Policy is 08.04.2025. From time to time it is necessary to adapt the content of the Privacy Policy in order to react to actual and legal changes. We therefore reserve the right to amend this Privacy Policy at any time. We will publish the amended version in the same place and recommend that you read the Privacy Policy regularly.